Booking Terms & Conditions
Complete the Booking form, accepting on behalf of all your party the terms of these booking conditions and pay a non-refundable deposit of 50 % per person of the total Booking or Tour fare. A 50% deposit will be required to secure the booking and the balance for payment 30 days prior to your arrival.
No contract shall exist between the company and the client until the prescribed deposit has been paid and the client's
booking on their booking form has been confirmed by the Company. The deposit will be refunded should the company not be able to accommodate the client on the requested tour.
2. Cancellation by the client
Cancellation of a booking must be made in writing and is not effective until the Company receives such cancellation.
3. Cancellation by the company
The Company reserves the right to cancel the tour, in any circumstances, and all tours shall operate subject to a minimum participant on the tour. In instance where the company cannot provide the tour booked, the Company will return to the client all monies paid, which shall constitute the full extent of the Companies liability to the client.
4. Alterations to Itineraries
Although every effort is made to adhere to itineraries printed in the brochure, the company reserves the right to occasionally change routes and accommodation as brought about by changing conditions. When a major change becomes necessary, notification of such alterations will be sent to you.
The company reserves the right to alter an itinerary after a departure if it is in the client’s interest to do so. The Company will not be held responsible for any compensation to the client if the Company have to cancel or in a way change the tour or cancel the tour due to force majeure, namely war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other external circumstance beyond the Company's control
5. Authority on Tour / Exclusion of Tour
The decision of the driver guide of the Company will be final in all matters likely to endanger the safety of the clients of the group. The Company shall not be held responsible for or liable to any client who commits an illegal or unlawful act in the country visited. The client may be excluded from the tour without any refund of the tour fare, if the Company considers the client as unsuitable for a tour. It, the Company, may in its absolute discretion, cancel such a client's booking, thus releasing itself from any responsibility to further accomodate the client if that client causes inconvenience or annoyance to other passengers.
No employee or representative of the Company has the right to alter, vary, waive the right of these conditions, nor to undertake any liability whatsoever on behalf of the Company, unless such be in writing and signed by the director of the Company.
7. Wild Animals
Please be aware that these walking routes may take you into close contact with wild animals. Attacks by wild animals are rare, but no walk into the African wilderness can guarantee that this will not occur. Neither the Company, nor their employees, nor their agents can be held responsible for any injury or incident on your walking tour. Please note that certain of the routes included in the itineraries may not be fenced.
**All baggage and personal affects are at all times at the client's own risk and the Company cannot accept liability for any loss or damage to baggage or personal effects.
Travel and cancellation insurance is mandatory for all clients. Before a client commences a tour, he or she must arrange his or her own insurance with a reputable insurer, with protection for the full duration of the tour .To cover injury, medical expenses, repatriation expenses, loss of luggage, and the expenses associated with the cancellation or curtailment of a tour. The Company shall not refund the client when the case of illness, death or loss of body parts occur. Make sure of full-cover travel and medical insurance.
Clients bookings are accepted on the understanding that they appreciate the possible risks inherent in Adventure Travel and that they undertake the trips and expeditions at their own risk. While every precaution is taken to enhance the safety of the clients participating on the tour, the Company does not hold itself responsible for death, or any injury or loss that might be sustained on tour.
The company reserves the right to change prices due to unforeseen increases or exchange-rates fluctuations to which it may be subjected. The Company also reserves the right to change any of the facilities or vehicles described in the brochure, without becoming liable for compensation or refund.
12. The Company may take films and/or photographs of our clients while on any tour, and reserves the right to publish, or use the material in advertising, without obtaining the consent of the or the payment to the client.
13. Jurisdiction and Law
This Contract shall be interpreted under the laws of South Africa.
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